* Please note that the telephone lines close for new calls 5 minutes before our stated closing times.
Frequently asked questions
- Do I need a Motor Trade policy?
If you have customer’s vehicles in your care, custody and/or control for the purpose
of carrying on your business in the motor trade, you probably need a Motor Trade
Road Risks policy. It will allow you to road test, collect or deliver a vehicle prior to
and immediately after repair, service, valeting, MOT test or other work on the vehicle.
If you are involved in vehicle sales, it covers vehicles you have acquired for trade
purposes whilst being collected and/or delivered immediately after purchase or
immediately prior to sale. It can also cover accompanied demonstration use.
- Do I need to tell you if there are any changes to my business?
Yes, any changes that may affect your insurance must be notified to us as
soon as possible. If you are in doubt, give us a call to be certain. Click here to Contact us.
- How soon can you cover a new vehicle?
Cover is effective immediately, provided that your policy gives cover for the vehicle
involved. It is your responsibility to notify us of this vehicle for MID purposes.
Click here to find out how to notify us.
- How do I notify you of new vehicles and vehicles that have been sold?
You are able to notify us of vehicles via the Road Runner website by:
- How can I buy a Road Runner policy?
Speak to our Sales Team on 08707 87 87 20 (Option 1) to get a free quote and arrange
cover. We take payment over the phone for immediate cover and offer a range of
payment options with 0% interest. You can also use our online quote enquiry form
and we will call you back.
- Can I pay by instalments?
Yes, you can pay over 3, 6 or 12 interest free monthly instalments. Click here for
details of our Payment Options
- Who is entitled to drive vehicles on my Motor Trade policy?
All policies cover only “named drivers”. There is only cover for drivers that are
named on your policy. You can have up to 7 named drivers, including yourself. Call
us on 08707 87 87 20 (Option 3) if you want to add or delete a driver.
- I want to travel abroad. Do I need a green card?
Provided you are travelling to an EU country, the minimum legal requirement applies.
This may not be the same level of cover you have in the UK. To enable us to provide
your usual level of cover you must request an extension of cover and advise us each
time you travel outside of the UK. Please call our Customer Service team on
08707 87 87 20 (Option 3) for any foreign travel requests or enquiries.
- Will I be able to drive my cars for private use?
If you are unsure on vehicle restrictions, please call our Customer Service team on 08707 87 87 20 (Option 3).
- Can I protect my Motor Trade bonus?
Yes, we are able to provide Protected No Claims Bonus. Please contact our Customer
Service team on 08707 87 87 20 (Option 3) if you would like a quote to add this.
- Can I change the level of cover my policy provides during the period of insurance?
Yes. Any increase or decrease in cover will affect your premium. Call us to find out more.
- What types of vehicle can be covered under my Motor Trade policy with Road Runner Motor Trade Insurance?
Vehicles must be the property of the policyholder – we cannot cover vehicles owned
by an employee or spouse. There are also certain restrictions on the type of vehicle
that can be covered and the extent of cover available for certain types of vehicle. We
will explain any relevant restrictions as part of our quote. If you already have a policy
with us, your policy schedule will include details of the restricted vehicles.
- Why do I need to provide you with copy driving licences?
The issue of fraud in the motor insurance market generally is well publicised. One way we can help protect
you from the cost of this is by requesting a copy driving licence for all drivers insured on one of our
policies. Please help us by providing these promptly when requested to do so.
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