I Spoke to Kim (unfortunately didn’t get a second name) at road runner after being on someone else’s trade policy all my life and starting my own business. I Was amazed how much dedication Kim seemed to put in. She was over an hour late going home one evening and didn’t complain. It actually felt like she was on my side. At the end Kim managed to move heaven and earth and got me a deal that I thought was impossible. Many thanks Kim and all that was involved.