Broker FAQs

We hope the quote we have provided and the cover options we can provide are attractive to you and your client. The next step is to put the client on risk with us. Here’s what you need to do:

  • Agree with your client how they are going to pay. You can take payment in full from them, use your own premium credit facility, or offer them our instalment facility. Details of the payment options available are contained with the quote.
  • Complete the ‘Confirmation of Responsibility for Payment’ sent to you with the Quote. It will confirm the exact process you need to follow to put your client on cover, based on your agency status with us.
  • Send the ‘Confirmation of Responsibility for Payment‘ to us by email.

Please note that cover is only effective from the date and time shown on our cover note or certificate. If you need cover to start immediately, please call us to ensure we have received the ‘Confirmation of Responsibility for Payment’.

You can find more information on this website about working with us as a sub-broker. If you do wish to apply to become a sub-broker of ours, please complete our application form and return it to us, using the contact details provided on the form.