Existing customers

We value your custom and want to make it as easy as possible for you to do business with Road Runner.

We have a dedicated team to help you with changes to your policy, renewal or simply to make vehicle changes that require notification to the Motor Insurance Database.

If for any reason we are shut when we would normally be open, we will do our utmost to let you know in advance.

If you need to Make A Claim, please get in touch as soon as possible. Your policy will explain exactly how to do this – dedicated phone numbers will take you directly to the right team at your insurance company.

All of our policy wordings, policy summaries, and other relevant documents can be found on our documents page.

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Tell a mate

If we get our service right, we hope you will tell your mates in the trade. If you do, we will reward you both if they take out a policy. Read more about our Tell A Mate offer to find out how to do this.