Existing customers

We value your custom and want to make it as easy as possible for you to do business with Road Runner.

For over 25 years we have been here to support motor traders with their insurance needs.


During these difficult times, we want to reassure Road Runner customers that our staff remain dedicated to supporting you by:

  • Being on the end of the phone to deal with your queries
  • Responding to your emails
  • Ensuring vehicle updates are completed within good time
  • Issuing documents via email
  • Issuing renewal terms via our online portal and email


Call us today on 

0330 100 87 20


We’re with you


We have a dedicated team to help you with changes to your policy, renewal or simply to make vehicle changes that require notification to the Motor Insurance Database.

If for any reason we are shut when we would normally be open, we will do our utmost to let you know in advance.

If you need to Make A Claim, please get in touch as soon as possible. Your policy will explain exactly how to do this – dedicated phone numbers will take you directly to the right team at your insurance company.

All of our policy wordings, policy summaries, and other relevant documents can be found on our documents page or if you have a question, read our existing customer FAQs.



Need to make updates?

Vehicle Management/MID Update

There are two ways in which you can update your vehicle details depending on when you took out your policy.

Need to make a claim?

Make a Claim

If you need to make a claim, please get in touch as soon as possible.

Give us a call
03301 00 87 20
Make an Enquiry
Send us a message
Two mechanics looking under car engine
Tell a mate

If we get our service right, we hope you will tell your mates in the trade. If you do, we will reward you both if they take out a policy. Read more about our Tell A Mate offer to find out how to do this.