Existing customers

We value your custom and want to make it as easy as possible for you to do business with Road Runner.

MID Updates


If your policy was taken out before 23rd September 2019 you can update the MID using our online form.

Vehicle Management


If your policy was taken out after 23rd September 2019 you can view your details and update the MID online.

Useful Documents


All of our policy wordings, policy summaries, and other relevant documents can be found here.

We have a dedicated team to help you with changes to your policy, renewal or simply to make vehicle changes that require notification to the Motor Insurance Database.

If for any reason we are shut when we would normally be open, we will do our utmost to let you know in advance.

If you need to Make A Claim, please get in touch as soon as possible. Your policy will explain exactly how to do this – dedicated phone numbers will take you directly to the right team at your insurance company.

Give us a call
03301 00 87 20
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Tell a mate

If we get our service right, we hope you will tell your mates in the trade. If you do, we will reward you both if they take out a policy. Read more about our Tell A Mate offer to find out how to do this.