Thank you for choosing us
As one of our customers, you’re our number one priority. Here you should find everything you need to easily manage your account.
With you for the long haul
We’ve been with you for over 25 years and we’re not going to stop now. During these tough and unpredictable times, we want you to know that our team remains as dedicated as ever to supporting you.
- on the end of the phone to help you with any queries
- responding to your emails
- ensuring vehicle updates are completed in good time
- issuing documents via email
- issuing renewal terms via our online portal and email.
As always – if you need to get in touch, just call us on 0330 100 87 20 or send us an email.
A team that’s built around you
We’ve got a whole team in place to help you with any needs you might have – whether that’s making changes to your policy, renewing it, or simply making vehicle changes that you need to tell the Motor Insurance Database about. So don’t worry – we’re here to support you if you need us. And if for any reason we can’t open when we normally would, we’ll always do our best to let you know beforehand.
To make a claim, please get in touch with us as soon as you can. Your policy will explain exactly how to do this and list the phone numbers you need to get directly in touch with the right team.
If you want to take a look over our policy wordings and summaries, as well as other useful guides such as a list of restricted vehicles and booklets from the Motor Insurers’ Bureau, head over to our documents hub.
Or, if you’ve got a question, check our FAQs for current customers.