Broker FAQs

I've got a quote. How do I put my client 'on cover' with you?

Firstly, we hope the cover options and quote we’ve provided work well for you and your client. The next step is to put the client on risk with us. Here’s what you need to do:

  • Agree with your client how they are going to pay. You can take payment in full from them, use your own premium credit facility, or offer them our instalment facility. Details of the payment options available are contained within the quote.
  • Complete the ‘Confirmation of Responsibility for Payment’ sent to you with the quote. It will confirm the exact process you need to follow to put your client on cover, based on your agency status with us.
  • Send the ‘Confirmation of Responsibility for Payment‘ to us by email. Please note that cover is only effective from the date and time shown on our Cover Note or Certificate of Insurance. If you need cover to start immediately, please give us a call to ensure we have received the ‘Confirmation of Responsibility for Payment’.
How do I apply for an agency with Road Runner?

You can find more information on this website about working with us as a sub-broker. If you want to apply, just complete our application form and return it to us using the contact details provided on the form. We look forward to working with you.

Do I need an agency to use Road Runner Plus?

No. We have a separate, dedicated quote process for Road Runner Plus, which sits independently from your Road Runner Broker account login. Get a quote here.