Premium Credit FAQs
How do I make a change to my Premium Credit Ltd agreement?
If you have already registered with Premium Credit Ltd to use their online services, you can access your account here – www.premiumcredit.com
Alternatively, you can call them on 0344 736 9836 to discuss any changes you need to make.
I have a query regarding my direct debit payments - who should I speak to?
Please contact Premium Credit Ltd on 0344 736 9836. They will be able to help with your queries. If you have already created an online account, you can access it here: www.premiumcredit.com
When are payments taken from my bank account by Premium Credit Ltd?
Premium Credit Ltd will have sent you confirmation in writing of the payment dates and amounts. If you do not have this you can either:
Go online and use their website to check the details (if you have registered for an account) – www.premiumcredit.com; or
- Contact Premium Credit Ltd by telephone for confirmation of payment details: 0344 736 9836.
Where can I find more help about my Premium Credit Ltd account?
If you have any other questions about Premium Credit Ltd, please visit the ‘help’ section of their website at: http://www.support.mypremiumcredit.com
Who takes my monthly direct debit payments?
Your loan agreement is with Premium Credit Ltd, and their company name will appear on your bank statements.